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TEXT HOME ABOUT MATRADE | Client's Charter | Quarterly Achievements | Client's Charter Achievements for 2012

Client's Charter Achievements for 2012

NO SELECTED ACTIVITY STANDARD CHARTER ACHIEVEMENTS
JAN - MAR APRIL
1 To organise at least 30 trade promotion activities every 3 months. At least 30 activities every 3 months 35
activities		 19
activities
2 i) To entertain, answer and distribute information on trade opportunities within 4 working days. Within 4 working days 5,290 enquiries 1,622 enquiries
ii) To disseminate international tender notices within 2 working days. Within 2 working days 11 tenders 1 tender
3 To inform the results to the applicants for participation in the trade fairs and trade missions within one (1) week after the application closing date. Within 1 week 400 applications 186 applications
4

To ensure the release of publications as follows:
i) MATRADE Online News - every 2 weeks Every 2 weeks 6 issues 2 issues
ii) MATRADE Leads - every week Every week 13 issues 4 issues
iii) Up-coming Events - every 3 months Every 3 months 1 issue 1 issue
iv) Trade Mart - every 2 months Every 2 months 1 issue 1 issue
5 To update the website within 2 working days upon receiving the updated information. Within 2 working days 45 informations 14 informations
6 To review all completed Market Development Grant (MDG) applications and to give the results to the applicants within 10 working days. Within 10 working days 162 applications 395 applications