MATRADE MS ISO 9001:2015 Certification
ISO Certification for Malaysia External Trade Development Corporation (MATRADE)
MATRADE has been successfully awarded the MS ISO 9001:2015 certification which effective from 17 August 2022 until 6 October 2025.
The efforts to acquire this certificate are intended to improve MATRADE’s delivery system where it assisted MATRADE in identifying the deficiencies in its operations as well as providing corrective measures in managing issues. Quality Management System (QMS) also ensures that MATRADE best practices are documented for future reference and perusal.
Implementation scope of MATRADE QMS covers export promotion programs that consist of four (4) major activities of MATRADE including:
International Trade Fair (TF)
Export Acceleration Mission (EAM)
Malaysia Export Exhibition Centre (MEEC)
Exporters Training Program
In addition, the implementation of MATRADE QMS also supported by several supporting activities including:
Conducting Management Review Meetings
Planning Of Annual Programmes For TF And EAM
Annual Planning Exporters Training Program
Preparation Of Proposed Budget Management And Annual Development
Document Control
Supply Procurement Management/ Services/ Jobs
Public Complaints Management/ Clients
Product Control & Services That Do Not Meet Clients Need
Corrective Action
Risk Management
Record control
Internal Quality Audit
Competency Management And Training
Facility Management
IT Management That Related To Export-Promotion Activities
IT System Complaints Management
Change Management.
