Mapping Malaysia's Resource Centres

160 MAPPING MALAYSIA’S RESOURCE CENTRES POS MALAYSIA BERHAD (POS MALAYSIA) Introduction Pos Malaysia Berhad is a postal and courier service in Malaysia, with a history dating back to early 1800s. It remains as the nation’s postal and courier service provider and has a network of more than 1,000 touch points with a distinctive presence across Malaysia. This encompasses Post Offices, Pos Laju Branches and Service Centres, Pos Laju Kiosks, Pos Laju EziBox, e-Commerce Hubs, as well as postal and stamp agents offering customers the most extensive and widest retail and delivery network. With the most extensive delivery network coverage that reaches practically every geographic area in the country, Pos Malaysia provides better convenience and accessibility to connect all of Malaysia and beyond. Throughout the years, Pos Malaysia has grown from strength to strength and is progressing from being a mail and postal services provider towards becoming a dynamic communications, financial services and supply chain solutions provider for both domestic and international shipments. Area of Expertise Pos Malaysia Berhad performs its operations under four segments, comprising Postal Services, Courier, International as well as Logistics & Aviation. Its postal services include the provision of basic mail services for corporate and individual customers. For the courier segment, it includes parcel and logistics solutions by sea, air and land to both national and international destinations. International includes direct entry and transshipment operations. Pos Malaysia Berhad’s Logistics & Aviation provides cargo and ground handling, in- flight catering, freight and forwarding as well as air cargo transportation. Strengths and Achievements Pos Malaysia has continued to evolve, embracing the changes and advancements of the industry to continuously deliver the same level of trust and service to Malaysia since the 1800s. Its new identity signifies Pos Malaysia’s desire to move forward where dynamic and driven professionals are sought to deliver high levels of services in a high- performing culture. Pos Malaysia focuses on the self- improvement and empowerment of its employees, ensuring personal development in an environment where they are also encouraged to share their expertise and learn from each other. P O R T , L O G I S T I C S A N D C O U R I E R