Mapping Malaysia's Resource Centres

44 MAPPING MALAYSIA’S RESOURCE CENTRES PRASARANA MALAYSIA BERHAD (PRASARANA) Introduction Prasarana Malaysia Berhad (Prasarana) drives the transformation of Malaysia’s public transport systems and services. It owns and operates the country’s urban rail services which includes three Light Rail Transit (LRT) networks and the KL Monorail, in addition to operating the Mass Rapid Transit (MRT) line. Prasarana also owns and operates the stage bus services in Kuala Lumpur, Selangor, Penang, Perak and Pahang. Area of Expertise Public Transport – operations, maintenance, consultancy, commercial, project management, training and transit- oriented development Strengths and Achievements Prasarana took over the management and operations of the Putra LRT and STAR LRT in 2002 and KL Monorail in 2007 respectively which then led to the development of an integrated urban rail network in Klang Valley and Selangor. It is now the driver of urban rail services. Similarly, for the stage bus operations, it took over Intrakota, Park May and Cityliner in 2003 to start Rapid KL stage bus services. These bus services were further expanded to Penang to create Rapid Penang; followed by Rapid Kuantan (2012), Rapid Kamunting and Rapid Manjung in Perak (March 2018). It has the biggest network of stage bus services in the country. Prasarana also manages and operates the environmentally friendly Bus Rapid Transit – Sunway Line, which is Malaysia’s first BRT system and the only full-fledged stage bus services using electric buses; and running on dedicated elevated tracks. Having commenced in 2015, Prasarana has set the benchmark for future stage bus services in Malaysia. Prasarana officially took over operations of Penang Ferry after agreement with Penang Port Authority to officially handover its services to Rapid Ferry on April 30, 2018. It is now leading a transformation in water- based public transport in Malaysia. Projects Undertaken (Domestic) Prasarana is the driver of public transport operations in Malaysia, owning and operating the urban rail networks and stage bus services. Projects Undertaken (International) Prasarana managed and operated the Al Mashaaer Al Mugaddassah Metro Southern Line in Saudi Arabia from 2015 to 2017. Recognition and Awards Over the years Prasarana has gained substantial awards and recognition in account of its excellence in performance. Among such recent accolades include: 1. Anugerah Pencapaian Mesra Pengguna/User Friendly Achievement award, Lembaga Pelindung dan Kebajikan Pengguna Malaysia/ Bureau of Consumer Affairs (LPKPM), 2017; A U T O M O T I V E A N D T R A N S P O R T A T I O N