National Trade Blueprint

29 National Trade Blueprint 8 Strategic Thrusts Objective / Pain points To address complicated regulatory processes for export claimed by the exporters, such as multiple existing portals, multiple forms existing online and offline, inconsistent clearance regulation, etc. Key Stakeholders: MOF & MITI (Joint Lead), RMCD, MPC, respective OGAs, MATRADE Implementation timeline : Long-term Action plans 1. Expedite the implementation of a single digital trade platform a) Working together with stakeholders to speed up the development of a single digital trade platform, that will act as a National Single Window to facilitate export regulations. 2. Set up a 24-hour one-stop centre within the Port Klang area which would house all agencies and stakeholders under one roof a) Work together with relevant agencies and stakeholders such as RMCD, MITI, permit issuing agencies, port authorities, Free- Trade Zone authorities, etc., to be stationed in the one-stop centre. 3. Explore the feasibility of a single land checkpoint to save time and cost for exporters from Malaysia, Thailand and Singapore a) Conduct feasibility study for a single land checkpoint to facilitate faster clearance. 4. Strengthen the joint coordination between RMCD, permit issuing agencies and relevant stakeholders a) Work together with stakeholders to align communication to ensure joint decisions are communicated effectively to enforcement officers. 5. Introduce feedback mechanisms to address relevant bottlenecks and expedite the issues a) Establish a hotline or online helpdesk to allow exporters to immediately raise issues related to custom laws and its interpretation. b) RMCD can meet with industry stakeholders to ensure the related queries to compliance are rapidly addressed. 6. Build a regulatory requirement database of importing countries a) RMCD to work with partners in importing countries to identify regulatory requirements, prioritising on the key sectors and target destinations identified by MATRADE. b) Linking the database to MATRADE’s Single Trade Information Portal. Improve regulatory processes and efficiencies 1.6 Objective / Pain points High logistics cost and unstructured shipping rates imposed by foreign shipping lines due to absence of regulations. Key Stakeholders: MOT (Lead), RMCD, Port Authorities Implementation timeline: Medium-term Action plans 1. Intervention by relevant ministries to expedite high ancillary port changes a) Engage with stakeholders including Port Authority, Shipping liners, Malaysian National Shippers Council and Freight Forwarders Association to resolve issues related to logistic charges by shipping liners. b) Raise awareness of initiatives/resolutions implemented. 2. Provide a platform to display information and services of freight forwarders a) Reduce information search costs to identify different shipping lines and logistics services, especially for niche markets Address concerns on logistics-related issues to facilitate trade 1.7 Strengthening Export Ecosystem Thrust 1: