Client's Charter Achievements for 2021

NO.SELECTED ACTIVITYSTANDARD CHARTERACHIEVEMENT
JAN-MARTOTAL
1 To organize at least 30 trade promotion activities every 3 months:
  • International Trade Fair
  • Trade and Investment Mission
  • Export Acceleration Mission
  • Promotion Booth
  • International Sourcing Programme
  • In-Store Promotion
  • Exporter's Training Programme
  • Industry Visits
  • Guest Speaker
  • Outreach Programme
  • Courtesy Call
At least 30 activities every 3 months 174
activities
174
activities
2 To entertain and answer information on trade opportunities within 2 working days. Within 2 working days 343
enquiries
343
enquiries
3 To inform the results to the applicants for participation in the trade fairs and trade missions within one (1) week after the Selection Committee Meeting. Within 1 week 345
applications
345
applications
4

To ensure the release of publications as follows:

i) MATRADE Online News - every 2 weeks Every 2 weeks 6
issues
6
issues
ii) Up-coming Events Every 3 months 18
issues
18
issues
5 To update the website within 2 working days upon receiving the updated information. Within 2 working days 37
contents
37
contents
6 To approve completed Market Development Grant (MDG) applications within 7 working days. Within 7 working days 2,358
applications
2,358
applications
7

To process and approve applications and claims (upon completed documents) for Services Export Fund (SEF) :-

i) Activity 1 / Activity 2 Within 14 working days 0
application
0
application
ii) Activity 3 / Activity 4 Within 30 working days 5
applications
5
applications
iii) Activity 5 Within 90 working days 0 application 0
application

Note:

  • This information will be updated on a quarterly basis


Client's Charter Achievements for 2020

Updated by Organisational Planning & Transformation Unit

matrade podcast

Infographics

Press Releases

More...

News Clippings

More...

Quick Links

  • Warna Merah / Red Color
  • Warna Biru / Blue Color
  • Warna Hijau / Green Color
  • Warna Asal / Original Color