NO.  SELECTED ACTIVITY  STANDARD CHARTER  ACHIEVEMENT
JAN - MAR APR - JUN JUL - SEPT OCT - DEC
 1. To organize at least 30 trade promotion activities every 3 months:  At least 30 activities every 3 months  353      
 2. To entertain and answer information on trade opportunities within 2 working days  Within 2 working days  465      
 3. To inform the results to the applicants for participation in the trade fairs and trade missions within one (1) week after the Selection Committee Meeting.  Within 1 week  22      
 4.   To ensure the release of publications as follows:-     
 i) MATRADE Online News Every 2 weeks   6      
 ii) Up-coming Events  Every 3 months  1      
5. To update the website within 2 working days upon receiving the updated information  Within 2 working days  51      
6. To approve completed Market Development Grant (MDG) applications within 7 working days  Within 7 working days  900      
7. To process and approve applications and claims (upon completed documents) for Services Export Fund (SEF) :-
Activity 1 / Activity 2 / Activity 3 / Activity 4 / Activity 7 / Activity 8 / Activity 9 / Activity 10 / Activity 11 Within 14 working days 94      
Activity 6 / Activity 12 Within 30 working days 0      
Activity 5 Within 90 working days 0