Frequently Asked Questions (FAQ)

If you still have questions after reviewing our answers to frequently asked questions, contact us at
1800 88 7280 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

1. How do I register with MATRADE to become a MATRADE member?

Please click here to register online. Registration with MATRADE is free of charge.

2. What are the benefits of being a MATRADE member?

Benefits as a MATRADE member are as follows:

  • Participate in our pre-arranged business matching with international buyers during our trade promotional events or upon request.
  • Develop and enhance your export capabilities through our export assistance programmes and export training programmes.
  • Receive updates on export opportunities and market information through our print and electronic newsletters and publications.
  • Access to our wide collections of business and trade related information at our Business Information Centre and our Trade Portal.
  • Display your products and services at multiple locations - the Malaysia Export Exhibition Centre (MEEC), Kuala Lumpur, our Trade Directories and the e-Directory of MATRADE’s Portal.
  • Arrange personal business meeting at MATRADE offices overseas when you visiting the country, provided you have to inform the respective offices at least 2 months in advance.

3. How MATRADE can assist me to find importers who would be interested in my products / services?

Your company may find foreign buyers/importers through:

  • Participating in the international trade fairs, export acceleration missions, promotional booths, trade and investment missions and international sourcing programme coordinated by MATRADE.
  • Contacting foreign importers that are listed in MATRADE LEADS.
  • Contacting MATRADE’s 45 Trade Offices Worldwide.

4. How do I participate in overseas trade fairs / trade missions organised by MATRADE?

Companies can log on to MATRADE’s website for the list of all the trade fairs / trade missions and together with the registration forms. MATRADE’s letter of invitation for all MATRADE programmes will also be mailed to companies registered with MATRADE.

5. What kind of training programmes are organised by MATRADE?

Workshops and seminars organised by MATRADE nurtures and update exporters on trade developments and business opportunities in the international markets. Various topics are covered such as export opportunities in new and emerging markets, enhancing products image, technical requirements and changes in market trends. Companies can view the listing of the trainings / workshops for the year from MATRADE’s website.

6. Where do I source for Malaysian exporters / manufacturing companies?

Local trading companies and foreign companies who are looking for Malaysian exporters (manufacturing companies) may access the online Products / Services Directory which comprise of manufacturers, traders and service providers.

7. Can MATRADE register and endorse Trade and Industry Exhibitions in Malaysia?

Yes! If your company / organization would like to register trade related exhibition and seek MATRADE’s endorsement, you need to submit the Registration Form (R1) and Endorsement Form(E1). The forms are available at MATRADE’s website and registration is free of charge.

8. How MATRADE offices overseas can help to promote local products/services?

Overseas Trade Commissioners can provide information on doing business in the overseas market and link Malaysian products/services with foreign buyers. Malaysian companies are encouraged to visit MATRADE overseas offices whenever they are there on business/pleasure to seek network and assistance especially on the local countries’ business practice.

9. Who is eligible to access myExport Portal?

myExport is exclusively for MATRADE Members only. If you are not a MATRADE Member, please register with MATRADE (to become a MATRADE Member). Registration is free of charge.

10. How to access myExport Portal?

myExport is accessible via www.matrade.gov.my. MATRADE Members need to sign up first to enjoy myExport online services.

11. How do we know whether a company is ready to export?

Malaysian companies that registered with MATRADE may answer Export Readiness Assessment Tool (ERAT) which is a set of questionnaire to determine the level of readiness of a company towards export.

If you did not find the information you were looking for in the FAQ, please use our online Enquiry Form or contact us:
Tel: 603-6207 7077
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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