Client's Charter Achievements for 2017
NO. | SELECTED ACTIVITY | STANDARD CHARTER | ACHIEVEMENT | |||||
---|---|---|---|---|---|---|---|---|
JAN-MAR | APR-JUN | JUL-SEPT | OCT-DEC | TOTAL | ||||
1 | To organize at least 30 trade promotion activities every 3 months:
|
At least 30 activities every 3 months | 121 activities |
178 activities |
148 activities |
107 activities |
554 activities |
|
2 | To entertain and answer information on trade opportunities within 2 working days. | Within 2 working days | 148 enquiries |
78 enquiries |
76 enquiries |
75 enquiries |
377 enquiries |
|
3 | To inform the results to the applicants for participation in the trade fairs and trade missions within one (1) week after the Selection Committee Meeting. | Within 1 week | 162 applications |
609 applications |
125 applications |
102 applications |
998 applications |
|
4 |
To ensure the release of publications as follows: |
|||||||
i) | MATRADE Online News - every 2 weeks | Every 2 weeks | 6 issues | 6 issues | 4 issues | 0 issue | 16 issues | |
ii) | MATRADE Leads - every week | Every week | 13 issues | 13 issues | 13 issues | 6 issues | 45 issues | |
iii) | Up-coming Events | Every 3 months | 1 issue | 1 issue | 1 issue | 1 issue | 4 issues | |
iv) | Trade Mart | Every 2 months | 1 issue | 1 issue | 1 issue | 1 issue | 4 issues | |
v) | International Trade Fairs in Malaysia | Annually | 1 issue | 1 issue | ||||
5 | To update the website within 2 working days upon receiving the updated information. | Within 2 working days | 75 new contents |
37 new contents |
26 new contents |
33 new contents |
171 new contents |
|
6 | To approve completed Market Development Grant (MDG) applications within 7 working days. | Within 7 working days | 207 applications |
0 application |
0 application |
0 application |
207 applications |
Note :
- This information will be updated on a quarterly basis
Last Updated : 16th March 2018