Portal Rasmi Perbadanan Pembangunan Perdagangan Luar Malaysia
At MATRADE, we appreciate the importance of providing a positive business experience to our valued clients.
We continuously seek to enhance our products and services and are committed to delivering reliable and consistently high-quality service.
To organise at least 30 trade promotion activities every quarter :
To entertain and answer information on trade opportunities within two (2) working days.
To inform the results to the applicants for participation in the trade fairs and trade missions within one (1) week after the Selection Committee Meeting.
To ensure the release of publications as follows:
To update the website within two (2) working days upon receiving the updated information.
To approve completed Market Development Grant (MDG) applications within seven (7) working days.
To process and approve applications and claims (upon completed documents) for Services Export Fund (SEF) :-
Cost of travelling and accommodation as a participant in an international competition for the services industry held abroad.
Cost of travelling and accommodation as a participant in an international competition for the services industry held abroad.
Cost of travelling and accommodation to international destinations for tender bidding; and/ or cost of purchasing tender documents for projects overseas
Cost of travelling and accommodation to international destinations for tender bidding; and/ or cost of purchasing tender documents for projects overseas
Cost of travelling and accommodation to meet/ network/ conduct presentations to potential client(s) and further explore potential business and projects overseas
Cost of travelling and accommodation to meet/ network/ conduct presentations to potential client(s) and further explore potential business and projects overseas
Cost of travelling and accommodation in rendering services for the secured projects undertaken overseas (consultation, supply, delivery, implementation and execution of project)
Cost of travelling and accommodation in rendering services for the secured projects undertaken overseas (consultation, supply, delivery, implementation and execution of project)
Cost of conducting a feasibility study for international project overseas
Cost of conducting a feasibility study for international project overseas
Cost of setting up a commercial office overseas
Cost of setting up a commercial office overseas
Cost of procuring commercial intelligence/ market reports for assessing business opportunities or projects in international markets
Cost of procuring commercial intelligence/ market reports for assessing business opportunities or projects in international markets
Cost of developing prototype/ system customisation/ localisation to meet project requirements overseas
Cost of developing prototype/ system customisation/ localisation to meet project requirements overseas
Cost of travelling, accommodation and participation fee in international training programmes held locally/ overseas (physical/ virtual) related to the services of the company
Cost of travelling, accommodation and participation fee in international training programmes held locally/ overseas (physical/ virtual) related to the services of the company
Cost of acquiring international certification in export services (including compliance to sustainability)
Cost of acquiring international certification in export services (including compliance to sustainability)
Cost of renting/ subscribing of software; or Cost of renting of machinery/ equipment for exporting services overseas
Cost of renting/ subscribing of software; or Cost of renting of machinery/ equipment for exporting services overseas
Cost of logistic (sea/ air/ land freight) involved in sending of Malaysian products and/ or equipment abroad (door to door), for overseas project awarded to and implemented by Malaysian service companies
Cost of logistic (sea/ air/ land freight) involved in sending of Malaysian products and/ or equipment abroad (door to door), for overseas project awarded to and implemented by Malaysian service companies
NO. | AKTIVITI PILIHAN | PIAGAM PELANGGAN | JAN- MAR | APR - JUN | JUL - SEPT | OKT- DIS | |
|---|---|---|---|---|---|---|---|
1 | Menganjurkan sekurang-kurangnya 30 aktiviti galakan perdagangan setiap suku tahun | Sekurang-kurangnya 30 aktiviti bagi setiap 3 bulan | 383 | 410 | 404 | 312 | |
2 | Melayan dan menjawab peluang-peluang perdagangan dalam tempoh 2 hari bekerja dari tarikh diterima. | Dalam tempoh 2 hari bekerja | 1,175 | 2,275 | 4,605 | 550 | |
3 | Memberikan keputusan untuk penyertaan bagi Pameran Perdagangan dan Misi Perdagangan kepada peserta dalam masa 1 minggu selepas Mesyuarat Jawatankuasa Pemilihan dijalankan. | Dalam tempoh masa 1 minggu | 51 | 66 | 158 | 204 | |
4 | Memastikan penghasilan bagi bahan penerbitan seperti berikut: i) MATRADE Online News ii) Up-coming Events | Setiap 2 minggu Setiap 3 bulan | 6 1 | 6 1 | 6 1 | 6 1 | |
5 | Mengemaskini laman web dalam tempoh 2 hari bekerja dari tarikh penerimaan maklumat terkini.Mengemaskini laman web dalam tempoh 2 hari bekerja dari tarikh penerimaan maklumat terkini. | Dalam tempoh 2 hari bekerja | 50 | 39 | 42 | 48 | |
6 | Meluluskan permohonan Geran Pembangunan Pasaran (MDG) yang lengkap dalam tempoh 7 hari bekerja. | Dalam tempoh 7 hari bekerja | 771 | 581 | 1,239 | 1536 | |
7 | Memproses dan meluluskan permohonan dan tuntutan Geran Dana Eksport Perkhidmatan (SEF) yang lengkap dalam tempoh:- :- Aktiviti 1 / Aktiviti 2 / Aktiviti 3 / Aktiviti 4 / Aktiviti 7 / Aktiviti 8 / Aktiviti 9 / Aktiviti 10 / Aktiviti 11 / Aktiviti 12 Aktiviti 6 Aktiviti 5 | Dalam tempoh 15 hari bekerja Dalam tempoh 30 hari bekerja Dalam tempoh 90 hari bekerja | 72 2 0 | 58 1 0 | 64 2 0 | 106 5 0 |
